Montreal Secure Location

• Precision-controlled, air-conditioned environment
• 24x7 power back up systems for all your equipment – no downtime or disruption because of power failure
• State-of-the-art dry-pipe pre-action fire suppression – no critical losses due to fire
• High-level onsite security through surveillance cameras and bio-metrics systems to disallow unauthorized entry
• Option of adding new systems when required and phasing out older systems as they become outdated, at nominal costs

99.9% Uptime Guarantee

HostWasp will guarantee an uptime of its servers for a minimum of 99.9% of the time, calculated monthly. Our servers are considered to be up and running if they are reachable by various third party surveillance services, including SiteUpTime. Please note that this guarantee does not include any planned and announced service interruptions (system upgrades and/or maintenance), or any downtime not directly linked to the services we offer (internet routing problem, downtime with your ISP, etc).

Daily Backups

In order to protect the integrity of your data, we're making everyday backups. So, no matter what's your business about, your data is safe with us.

*Note: We highly encourage you to retain your own backup as frequently as possible. Also, the follow file types will NOT be included in our backup files (*.swf, *.zip, *.exe, *.mp3, *.mp4, *.mpg, *.wma, *.wmv, *.mov, *.avi, *.wav, *.gzip, *.tar, *.log, *.gz, *.iso, *.rar, *.psd)  We do charge a onetime $30 fee per incident to restore any backups; this fee covers the time and effort it takes to extract data from our backup devices.